What is hosted PBX ?

Hosted PBX is a service where the call platform and PBX features are hosted at the service provider location. The business end users connect via IP to the provider for voice service

What is VoIP and how does it work?

VoIP technology enables you to make and receive telephone calls over a broadband Internet connection instead of over a traditional phone line.

With VoIP, voice traffic is converted into data packets and transmitted over the public Internet and/or over a private IP network. When you call a landline or cell phone number, the data packets are converted to a regular telephone signal before they reach the party you’re calling.

Do I need special equipment ?

For a basic VoIP system, all you need are a broadband Internet connection and a VoIP-enabled phone. At One Stop VoIP we understand that every business is unique has has its own set of needs. That’s why One Stop VoIP will have one of our professional team members come out to your location and test your network to make sure the highest level of performance of our business phone system is reached.

Is my current broadband internet connection good enough for VoIP ?

The team of One Stop VoIP will be happy to do a site visit to your business, inspect your network and make necessary recommendations to ensure best performance of VoIP business phone system.

Can I keep my existing phone numbers ?

Yes, you can keep all your current phone numbers or add any additional including toll-free numbers.

How long does it take to have the system up and running ?

Depending on the complexity of the project the set up time may take up to 2 weeks to have the system fully operational.

How customizable is the phones system?

Every single feature of the phone system can be crafted individually for your specific needs and meet any of your requirements. Anything is possible with the business phone system from One Stop VoIP.